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Privacy Policy

Effective Date: 01 March 2025

Photo Luxe Metal Posters (“we,” “us,” or “our”) operates an e-commerce store based in Kuala Lumpur, Malaysia, specializing in the sale of metal posters. We are committed to protecting the privacy and security of your personal data in compliance with Malaysia’s Personal Data Protection Act (PDPA) 2010 and other applicable laws.

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website. By using our services, you agree to the terms outlined in this policy.

2. Types of Personal Data Collected

We may collect and process personal data that you provide directly through forms on our website, such as:

  • Identity Data: Information you provide when creating an account or placing an order.
  • Contact Data: Information you provide during the checkout process, such as billing and shipping addresses.
  • Financial Data: Payment details provided during the checkout process, processed securely via Stripe (we do not store your card information).
  • Technical Data: Information related to your usage of our website, such as IP address, browser type, and operating system.
  • Marketing Data: Information you provide if you opt into receiving marketing communications.

2.1.  Your Rights

Under the PDPA, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Withdrawal: Withdraw consent for specific uses of your personal data at any time.

To exercise your rights, including withdrawing consent, please contact us at [email protected].

3. Purpose of Collecting Personal Data

We use your personal data for the following purposes:

  • To process and fulfill your orders, including delivery and invoicing.
  • To provide customer support and respond to your inquiries.
  • To send marketing communications (only if you have opted in).
  • To improve our website’s functionality and user experience.
  • To comply with legal and regulatory requirements.

4. Disclosure of Personal Data

We may share your personal data with trusted third parties, including:

  • Payment Processors: Stripe, for secure payment transactions.
  • Shipping Partners: To deliver your orders.
  • Analytics Providers: To understand and improve website performance.

We will never sell your personal data to third parties.

5. Protection of Personal Data

We implement robust security measures to safeguard your personal data, including:

  • Encryption of sensitive data during transmission.
  • Secure servers to store data.
  • Regular security audits and updates.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website usage. By using our website, you consent to our use of cookies. You can manage your cookie preferences via your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes.

9. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

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